Responsible Gaming
Gaming Should Be Entertainment
Online pokies should only be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to gamble responsibly and within your means.
Remember: the house always has an edge. Only spend what you can afford to lose, and never gamble with money needed for essentials like rent, food, or bills.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use online pokies services in New Zealand. We are committed to preventing underage gambling.
If you are under 18, please do not proceed. If you are aware of a minor accessing gambling services, please report this to the appropriate authorities.
Warning Signs of Problem Gambling
If you recognize any of the following signs, you may have a gambling problem:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family or friends
- Gambling with money needed for bills, rent, food, or other essentials
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, irritable, or guilty about gambling
- Unsuccessful attempts to cut back or stop gambling
- Using gambling to escape stress, anxiety, or other negative emotions
- Neglecting relationships, work, or hobbies due to gambling
- Experiencing financial difficulties as a result of gambling
Self-Help Tools & Responsible Gaming Features
Most reputable online gaming platforms offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit per day, week, or month
- Loss Limits: Set a maximum amount you're willing to lose
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Session Limits: Set automatic timeouts to interrupt your gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming sites
- Account Cooling-Off Period: Take a break from gambling for a set period
Always use these tools if you feel your gambling may be becoming problematic.
Support Organizations & Help Resources
If you're struggling with problem gambling, professional help is available. Reach out to one of these organizations:
New Zealand
- Gambling Helpline (Aotearoa New Zealand)
Free, confidential support 24/7
Phone: 0800 654 655
Website: www.gamblinghelpline.co.nz - Problem Gambling Foundation
Support and counselling services across New Zealand
Website: www.pgf.nz
International Resources
- Australia: Gambling Help Online — www.gamblinghelponline.org.au
- United Kingdom: GamCare — www.gamcare.org.uk | GamStop — www.gamstop.co.uk
- Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org
If You Need Help, Reach Out Today
Asking for help is a sign of strength, not weakness. If you or someone you know is struggling with problem gambling, please contact the Gambling Helpline or visit your nearest support service.
Gambling Helpline (NZ): 0800 654 655 — Free, confidential, 24/7
Recovery is possible. Professional counsellors and support groups are ready to help you take back control.